Privacy Policy

1. Data we use

• Account: with Discord, we receive your ID, username, display name and photo (identify permission; we do not ask for email, servers or messages). With Google, we receive your name, email and photo. With a username and password, we store the username, the name you chose and the password only as a scrambled code (scrypt hash), never the password itself.
• Profile: the photo, banner, name style (font, effect and colors) and emojis you upload.
• Usage statistics: time in rooms, time sharing your screen, time live, number of room visits and the dates of your first and last visit. They appear on your profile to anyone who clicks on you.
• Friends: friend requests and your friend list. Your friends see whether you are online, in a room and, if the room is public, which one.
• Rooms: the code, the name, whether it is public or private, who is in it and who is streaming. The room password is kept only as a hash.
• Chat: messages are kept only in server memory (at most the last 60 per room) and disappear when the room empties or the server restarts. Attachments (images, photos, videos and files) are stored on the server for up to 3 days and then deleted.
• GIFs: what you search for is sent to GIPHY through our server, without your IP address.
• Technical data: IP address and network information, needed to connect browsers (WebRTC), prevent abuse and keep the server running.
• Bot: the channel and server ID where the panel is posted and the commands used.
• Go Live Pro (if you buy it): your account ID, the plan, the start and end dates and the InfinitePay order and transaction numbers. We never receive or store your card details.
• Theme and wallpaper: stored only on your device.

2. What we do NOT collect

• We do not record your screen, camera or microphone. They go directly between browsers or pass through the relay server only to be delivered.
• We do not read your Discord messages or your emails.
• We do not use advertising cookies or third-party trackers.

3. What we use it for

• signing you in and keeping you connected;
• showing your profile, name and photo to other people in rooms and to your friends;
• connecting streamers to viewers and delivering chat and attachments;
• unlocking and managing Go Live Pro for buyers;
• preventing abuse and keeping the service secure.

The legal bases are performing the service you requested, complying with legal obligations (purchase records) and our legitimate interest in keeping the service secure (art. 7, II, V and IX of the LGPD).

4. Cookies and browser storage

• gl_session: sign-in cookie, signed and valid for up to 30 days.
• gl_state: temporary cookie that protects Discord or Google sign-in and is deleted right after.
• Local storage: language, chosen mic, camera and sound output, streaming quality, theme, wallpaper, recent rooms and notices already seen. Stored only on your device.
• Installed app (Windows): keeps the site files so it opens faster. It does not store conversations or sign-in data.

5. Where and how long we keep data

Data is kept on the server and in the database (PostgreSQL) at Square Cloud. Rooms and chat disappear when the room empties; attachments within 3 days. Account, profile, statistics and friends are kept while your account exists or until you ask for deletion. Go Live Pro records are kept for as long as the law requires to prove the purchase.

6. Who we share it with

• Other people: people in the same room see your name, photo, profile and what you stream and send; your friends see your status.
• Discord and Google: used for sign-in (see the Discord and Google policies).
• Square Cloud: hosting for the server and database.
• Cloudflare and public STUN servers: help connect browsers and relay already-encrypted video and sound when a direct connection fails.
• GIPHY: GIF search.
• InfinitePay (CloudWalk): processes Pro payments. We only receive the confirmation from them.

We do not sell or rent data to anyone.

7. Your rights

You can ask for access to, correction or deletion of your data and your account at any time on the official Go Live Discord (discord.gg/4teUgKCVAk). To remove Go Live's access to your Discord account, go to Settings → Authorized Apps; for Google, go to myaccount.google.com → Security → Third-party apps.

8. Children

Go Live is not made for children under 13.

9. Security

We use encrypted connections (HTTPS and WebRTC with DTLS-SRTP), protected cookies and hashed passwords. No system is 100% secure, but we do our best to protect your data.

10. Changes, language and contact

This policy may be updated, and the date at the top shows the current version. Translations are provided for convenience; if there is any difference, the Portuguese version prevails. Questions or requests: on the official Go Live Discord, discord.gg/4teUgKCVAk.